Using NarcCount
Start up faster
The three set-up steps, then your first count.
Count with your phone
Photograph the tray, check the dots, save the number.
Why is this line off?
It checks the usual causes and shows you what it found.
Split a count with staff
Choose who counts, share out the drugs, each opens their own.
Combine drafts
Put two drafts into one count, and clear out empty ones.
Photo proof of every count
Every count keeps its photos, so you can look for yourself.
Your report, written for you
Every line and every reason, ready to download or print.
Locked, and on the record
Finalized counts lock, and the activity log shows who and when.
Your binder, filed by AI
Scan it, patient info gets covered, then just ask.
Loss or theft report
Health Canada's form, filled in from your count.
Would an inspector be happy today?
What needs you, each with one next step.
Reconcile any span
A quarter, a year, or between any two counts.
Time on every count
How long a count took, who counted, what each person did.
Count reminders
Your schedule, the next due date, and an email reminder.
All stores, one screen
Every store together, most urgent first.
6 ways to optimize
Kroll, staff logins, signature, report details, binder, free help.
Connect Kroll
One set-up, then dispensing and purchases arrive every night.
Hand edits in Kroll
A manual change is flagged with initials until it has a reason.
How NarcCount worksFrom your first import to your first finished count.4:25YouTube ↗
Import purchases and dispensingBring your records in from your pharmacy software.4:24YouTube ↗
Export dispensing from KrollGet the report out of Kroll and into NarcCount.4:03YouTube ↗
Export dispensing from FillwareGet the CSV out of Fillware and into NarcCount.4:00YouTube ↗
Export dispensing from PharmaClikGet the records out of PharmaClik and into NarcCount.4:17YouTube ↗
Moving off iApothecaWhat carries over to NarcCount.4:06YouTube ↗
Track down a discrepancyOpen the transactions behind a number that's off.3:50YouTube ↗
Resolve an overageFind out why you counted more than expected.4:06YouTube ↗
Record a destructionLog destroyed stock so the next count stays right.4:24YouTube ↗
The rules and records
Controlled substance log exampleWhat belongs in each record.3:59YouTube ↗
How often Ontario pharmacies must countWhat OCP's narcotic rules ask for.4:35YouTube ↗
Count frequency across CanadaHow often pharmacies count, province by province.5:15YouTube ↗
Loss, theft, or explained variance?How to tell which one a discrepancy is.3:51YouTube ↗
How long to keep pharmacy recordsWhat to keep in Canada, and for how long.5:16YouTube ↗
Inspection checklist for narcotic recordsWhat to have ready for an inspector.4:20YouTube ↗
Perpetual vs physical inventoryHow reconciliation works, and why you need both.3:55YouTube ↗
Drug diversion in a pharmacyWhat it is, explained.4:47YouTube ↗
Controlled Substances RegulationsCounts, records and loss reports.5:45YouTube ↗
Pharmacy technicians: what changedTechnicians and controlled substances under the new rules.5:24YouTube ↗
Central fill pharmaciesCan they fill controlled substances?5:38YouTube ↗
Transferring a prescriptionThe controlled substance rules since October 2026.4:48YouTube ↗
Low-dose codeineThe pharmacy rules in Canada.5:05YouTube ↗
Who can witness a destructionWho qualifies in a pharmacy.4:40YouTube ↗
Delivering controlled substancesWhat the rules let a pharmacy do.4:49YouTube ↗
Receiving controlled substancesThe arrival date and the record.5:41YouTube ↗
Storing controlled substancesThe requirements for a pharmacy.4:37YouTube ↗
Forged prescriptionsVerifying the prescriber, and reporting a forgery.4:02YouTube ↗
Advertising controlled substancesWhat a pharmacy in Canada may say.4:22YouTube ↗