Help & Support
Need a hand? Email support@narccount.ca or call 1 (365) 800-6272.
Getting started with NarcCount in the US
How NarcCount keeps a US pharmacy's controlled-substance inventory reconciled.
Read →Creating and completing an inventory count
Start a count, enter what you counted, say whether it was taken at the opening or close of business, and finalize it.
Read →Uploading purchase, dispensing and destruction records
Import your records from a CSV or Excel export, keyed by NDC.
Read →How reconciliation works (the math)
The formula NarcCount uses, and the dates it covers.
Read →Investigating a discrepancy
Find out why a line is short or over, and record what you found.
Read →Loss or theft: the loss report
What a Florida pharmacy's loss report shows: who to tell, and by when. NarcCount does not file anything for you.
Read →Recording a destruction
Add a destruction record, see who witnesses it, and keep its PDF.
Read →Reports and CSV exports
Print a count as your controlled substance inventory record, or export it as CSV.
Read →Managing your drug list
Your controlled substances by NDC, with names and DEA schedules from the FDA.
Read →Frequently asked questions
Quick answers for US pharmacies.
Read →